A permanent crew instead of a daily roll call
The client set one condition: people who know the process and who don’t have to be taught from scratch every week.
Mazowsze · continuous cooperation since autumn 2025
The situation
This client knew exactly what they did not want. Not people picked up overnight, who come in for two shifts and disappear. They needed a team with the right qualifications that comes back — and that the warehouse manager does not have to train from zero every Monday.
How it went
Four people for Monday, arranged on Sunday
The request came in before the weekend. On Sunday evening the client had the full set in their inbox: two people on site from Monday morning, two more ready to step in — with names, with the reservations about shift length and with a question about verifying the UDT licence of one of them.
A visit to the warehouse before the decision
The candidate sees the floor, the pace and the conditions before saying “yes”. It costs one day at the start and it saves resignations after the first shift — with an 11-hour shift pattern that is not a theoretical risk.
When someone drops out, we treat the cause
The most common reason for leaving at this site is the commute. So we replaced people from the far side of the metropolitan area with people living near the warehouse — we were not looking for “anyone for tomorrow”, but for someone who will stay.
The team grows through referrals
New people come on the recommendation of those who already work here. The cheapest and the most durable source we have — and the best indicator of whether people feel good at the client’s site.
What came out of it
- A permanent crew of around 15 people on long shifts, instead of a line-up changed every day.
- When someone drops out, you know the same day — not in the morning on the floor, counting heads.
- This client gave a reference over the phone to another company that was checking us before its decision. Without us taking part in the call.
The figures and sequences above come from our correspondence with clients and from our project records. We do not give company names — we are bound by confidentiality clauses, and we publish full named stories only with the client’s written consent. Would you like to verify any of these sequences? We will ask the client for a reference call with you.